Perhaps, in spite of my own cynicism, I believe people are capable of deciding how they want their societies to run (also in spite of our hiccups here in the Western world).
So again: why do such businesses deserve to operate with such impunity? A natural function of business is risk. Subverting reasonable social good is an active harm that is reasonable given the circumstances (like an ambulance or fire truck asserting the right of way on a city street), but I fail to see why that should apply to any and all business.
I'll be happy to be convinced otherwise—but I doubt I will be.
I know you're speaking out under the condition of anonymity, so I won't ask which business you're operating or employed by but I am immensely curious about which industry you're representing. It would help much in understanding your perspective.