I was one part of the latter group. And am also part of the former, evidently. User from the latter group hate it, rightly so, for bad UI and UX. I do, too. But then I see the intercontected processes you have to run a busniess. And you have to run your business, to a certian degree at least, digital. from that perspective, SAP sucks the less. Which kind of makes it a good software I guess?

> it seems the consensus is that it really does suck

It sucks to the people who has to use it and maintain it. It doesn't suck for the people who sign the checks that pay for the licenses and the hardware to run it.