Thought experiment - Amazon sends you the wrong item. Something you have no use for, but is bulky to store, impossible to sell and costly to dispose of.
Should Amazon just take it back?
Should Amazon just take it back?
Suppose I order a watering can from the garden supply store. When I get home from work, I discover that instead of a watering can, they've delivered 2 tons of mulch in a giant pile in my driveway.
I'm not sure how you could make the argument that it's now my responsibility to get rid of the mulch that I didn't want or ask for?
2 Get mulch in erroneous delivery
3 ... [0]
4 Profit!
[0] https://www.craigslist.org/ :-)
p.s. I actually agree with your point. Just occasionally you can turn a wrong into something good.
If they delivered, instead of two tons of mulch, a single unit of scotch tape, would you still give a shit about whose responsibility disposal is?
We can go ahead and treat these cases as distinct, because they're distinct. You recognize that implicitly, which is why you made your example two tons of mulch, and not 2 ounces of plastic.
It shouldn’t be on the customer to get rid of something sent in error even if other people might think it’s complaining over something petty.
Bare minimum effort:
1. Contact Amazon
2. a. Giving it back to a shipping carrier
b. Dispose of it
In the case of "2 tons of mulch", or by definition anything "bulky to store, impossible to sell and costly to dispose of", the amount of effort isn't the same at all between disposing of it and letting a shipping carrier dealing with it. This make it complaining about it, not something petty.
Thought experiment.
A billionaire sends you $12K in cash. You call her and offer to return it. She tells you sorry and to just keep it.
Should you be angry?
This is a little worse than cash, but not quite as bad a two tons of mulch.
IMO. You’re of course welcome to see the burden of throwing out a motherboard as higher than I do.