Basically, I think the key is latency. If you need to communicate two-way to work out issues, then you want low latency (because each response of yours depends on the other party's last response), so speech is quickest. (There's also texting, but that sucks because the data entry method is so slow; I don't know why so many people prefer it to talking, even for conducting intimate relationships.) However, if the communication is one-way (like your company disseminating some general information for all employees), then at least for me, reading is much, much faster than listening to someone talk.