Hmm looks like Airbnb handles the credit card transaction for the lister. If 2 out of that 3% goes to the credit card companies and banks, the adjusted revenue is $500k.
Hmm looks like Airbnb handles the credit card transaction for the lister. If 2 out of that 3% goes to the credit card companies and banks, the adjusted revenue is $500k.
E.g. http://www.airbnb.com/rooms/73581 . Click the 'more info' link that's just below the 'Book it' button. It says in tiny print "Excludes Airbnb service fee ($9)".
Odd how they're hiding that fee; much worse than the typical hotel website that tries to hide taxes. Airbnb folks, I know you're reading: that instantly changed my impression of you guys from awesome to sleazy. Please make it more visible.
Airbnb is a different business model than hotels. The $9 service fee is something that I happily pay for their service.
Edit: it is also right there on the submit reservation page:
I just used them two weeks ago for a trip to SF, and never felt surprised by their service fee during the booking process.