Getting pity for them when the proverbial fecal matter hits the fan is a big ask IMO.
On Netflix’s side, they sure are in a hard place, I’d wish govs. would foot part of the bill, as it’s directly helping people stay at home.
Unfortunately internet is critical infrastructure, and kicking and screaming "this is bull" doesn't help alleviate traffic.
I'm in Europe, I'm kind of "wtf?" about this, but I get it. I'd rather have lower quality netflix than a broken internet where I can't work from home and have to figure out how I earn my paycheck.
We postpone the hard conversation to get through the crisis. Then after the crisis the hard conversation never happens.
It'd just add to the cognitive load and noise.
But you're right, people also forget to come back and be like "let's talk" - at the same time - given how relatively embarrassing this is for a government (and how economy-critical it is) I'm definite this conversation will be had.