So as a Prime subscriber, I'm curious if they will be offering prorated refunds for this time when most things are not under 2 day shipping policies. Spoiler alert, they won't.
Probably not but these are extreme times, so everyone should just chill out and deal with getting their latest Switch game in a week vs. two days.
These are extreme times, so Amazon the mega-corp that it is should probably not nickel and dime customers of money that can be used towards more immediate needs.
I'd rather Amazon have their engineers prioritize streamlining end to end movement of essential goods through their system vs. dedicating a team to refund the handful of whiny HN commenters their $4.56 in prorated Prime fees for the year.
Presenting a false choice here. You can do both without dedicating the entire company's resources. Mythical man month?
I've read of people routinely asking Amazon for compensation when their packages arrive in over 2 days. Some ordered regularly enough the $5 credit they hand out like candy more than paid for the entire membership.
Couriers simply lie and say they attempted delivery (which they didn’t) but you weren’t available. Then the next day they just leave it at your door. So does that count as missing the 2 day deadline?
They used to give out a month of Prime to extend your subscription, but two-ish years ago they switched to offering $5 Amazon purchase credit (after a short few weeks of trying to offer nothing).
Half a month is still a good thing to get, and purchase credit is easier to spend than having infinite months of Prime.
1918 flu pandemic the best we had was a sears catalouge.
As a seller we see lots of refunds go to customers for this (we see the refund, but Amazon covers it since they’re doing the fulfillment).