I think Zoom is on track to fix these problems quickly and cement their spot as the best solution for videoconferencing.
I think Zoom is on track to fix these problems quickly and cement their spot as the best solution for videoconferencing.
Technically speaking, zoom has shown off great and remarkably stable/scalable features.
But that is orthogonal to whether they are putting people at risk (e.g. not-so-secret therapy sessions) or lying about their feature set (clearly claiming to have end to end encryption).
There's lots and lots of insecure software that Bloomberg doesn't write about. People click on articles about software they use.
I agree that increased scrutiny does not make the problem ok, but does reveal the problems more quickly.
But the only reason those points matter in the "Should I use Zoom?" question is if you're assuming all other products have the same flaws and just haven't been looked at. To which, I'm pretty confident they don't all share these problems, particularly but not limited to the "blatantly lied about the basic security features".
I am not confident of this.
I would assume that anything that isn't actively being sold into the large enterprise market has Zoom-level problems, or worse.
If I were a writer/editor working under this policy, making a big stink about a teleconferencing company enjoying huge growth in the current covid 19 climate would be a no brainer.
Especially when work from home is now at the center of our conversation, and journalistic outlets shift their attention to newly-popular services like Zoom and Houseparty.
Regarding your last example, I'm also continually confused at the claim that Zoom has been lying about end-to-end encryption. I don't see any place where they ever claimed to encrypt anything end-to-end except for chats, and only after enabling the feature:
https://support.zoom.us/hc/en-us/articles/207599823-End-To-E...
https://support.zoom.us/hc/en-us/articles/201362723-Encrypti...
When I'm in a Zoom meeting, it says that my connection is encrypted (the green E lock thing). It does not say "end-to-end." So I always assumed that just meant that the transport layer is encrypted.