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Most people I speak to about the adsense bans claim their ban was totally unjustified, but then later reveal that they might have clicked on ads on their own webpage "just once or twice to test it"...

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There's maybe a small proportion of people falling into this category but since the bans are automated and triggered on obscure rules outside of the account's owner knowledge, I would argue a that a good proportion of bans are just random. The fact that support is close to non-existent just makes it worse for sure.

I had myself an account banned and I can assure you it's really totally random.

Google doesn't ban itself when they violate their own terms of service (Notification spam, mass WiFi network collection, Google Buzz) "just once or twice to test it"

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