As a customer I’ve never had a complaint about their service outside of the asinine decision to add tipping.
They don’t let you use their app without adding a credit card, even if you have more than sufficient credit with Uber to pay for a ride.
> How do you charge that person then?
They could require a credit with Uber sufficient to cover that charge if someone wants to take a nighttime Uber ride.
> Lot of companies also use credit cards to tie account to a person so they don't abuse the initial sign up bonuses.
Yeah, but still, companies tracking purchases via credit cards is definitely not "pro-consumer".