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I had the same thought about delivery-only stores. Honestly, I'm in support of it. I hate driving. But grocery stores are not up to the task right now with order and delivery systems.

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Or enough people willing to do the actual delivering for the usual shit pay.

No doubt. Even if we increased the pay or found another way to attract people as deliverers, grocery stores need to solve inventory and order picking. They won't keep delivery customers when they can't fulfill 40% of items that a customer requests for delivery. For anything they can fulfill, people picking orders need to understand acceptable substitutions without having to be trained by the customer like an ML system.

My family used grocery delivery for 5 years with a lot of satisfaction. We had two people picking and delivering. One of the two people was a former chef and the other grew up on a family farm. They selected produce and made substitutions on an expert level with little feedback from us. We paid $5 for delivery and they never accepted tips.

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