Would love to learn some more about your experience. We use Brex, and this makes me nervous.
We signed up during quarantine, if that helps. Not to make excuses for them but maybe the sales team was feeling the pressure of what ended up being a round of layoffs. But this is just speculation.
What does this mean, specifically?
You have $100
You get $15 in credit
You then spent $7 that month
Brex takes $7 from your bank account to pay itself
You have $93 at the end of the month
Your credit line is now ~$14
So it's not too dissimilar from a credit card card, but it's also basically a prepaid debit card and they go out of their way to hide that.