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Maybe it was just bad luck. Who knows. 99% satisfaction there still is a chance for a bad experience.

We signed up during quarantine, if that helps. Not to make excuses for them but maybe the sales team was feeling the pressure of what ended up being a round of layoffs. But this is just speculation.

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> They give you 15% of your cash balance as credit and sweep the payment out of your account at the end of the period

What does this mean, specifically?

From what I understand:

You have $100

You get $15 in credit

You then spent $7 that month

Brex takes $7 from your bank account to pay itself

You have $93 at the end of the month

Your credit line is now ~$14

So it's not too dissimilar from a credit card card, but it's also basically a prepaid debit card and they go out of their way to hide that.

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