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If companies expected and wanted users to be informed, the standard "we've updated our privacy policy" would be accompanied with a detailed list of changes or some sort of friendly marked-up change log. I have never seen anything like that from any company, so I have a hard time believing privacy policies and TOS are meant to be informative.

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At least in the UK, banks and utilities do send human readable deltas of their contract changes. I assume there are laws that force them to.

In the UK, far more companies are making contracts for end users that fit on one screen of a phone as 3 bullet points...

Eg.

To use this service, you agree:

* You have no criminal convictions

* You have only 3 donkeys.

* No family member has ever owned a kazoo.

[ I agree ]

Discrimination against kazoo owners is a thing in the US and US-based EULAs too :(

One potential problem is that any error in the markup might be the basis of a class-action suit; it's safer just to provide the full text, and there is no benefit to providing the markup.

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