Just musing aloud, but do we hold electronics companies to different standards than other companies?

For example, imagine that the latest Slack update made all desktop clients crash, and that Slack support simply said to try restarting the client. There would be mass outrage, and the expectation of a prompt fix.

On the other hand, there doesn't seem to be much expectation of an immediate fix from Samsung in this thread.

Or if a comparison more closer to same industry is desired, imagine if the issue was with Netflix instead.

This makes me wonder aloud, are electronics behemoths held to lower standards?