Comment by tabbott | Hacker News Reader

Comment by tabbott | Hacker News Reader

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I'd be curious to hear more about these concerns, because they're largely not things others have reported. Would you be up for dropping by chat.zulip.org to provide more detail? A few initial thoughts:

* Notification emails for PMs don't include the sender in the body at all. Those that do have the sender bolded on a line by itself. So I am not sure what you're referring to here. Maybe you're using a self-hosted server running an old version? We did a total redesign of missed-message emails in 2019. * When closing the compose area, Zulip saves message content in the "drafts" feature, so one never loses partially composed work: https://zulipchat.com/help/view-and-edit-your-message-drafts. * I was able to reproduce the uncollapsing bug as https://github.com/zulip/zulip/issues/15808, and fixed it a couple minutes later. Thanks for the report! * The issues around CPU load, reloading and server issues are probably best discussed interactively, since I'd like to see browser profiles for your situation and understand if you're using a self-hosted server that might be underprovisioned, which seems a bit much to work out on a HN thread :)

-Zulip lead developer

Thanks for replying! I didn't expect the lead dev to actually reply. I will certainly drop by when I find enough time.

- yes, this is self-hosted. I can't check the version, but I think it was recently updated

- notification emails in non-html mode don't carry over the bold, not even in the form of asterisks, so it all blends in with multiple messages

- the "drafts" feature took me a year to discover. Sadly, messages were recomposed. I think it's useful when the composing is interrupted due to external reasons, but not something to work around user action causing clears

- thanks for fixing the collapsing bug, I'll see how my opinion on the composing workflow changes

- CPU load is not that bad, but still way worse than my IRC client or a non-JS forum, so

- I may be somewhat unique in that I automatically `kill -STOP` and `kill -CONT` the browser when not using it, sometimes keeping it frozen for days at a time. That is causing the server issues. Notably, I haven't yet seen any other software or pages having problems with that.

One thing I always respect is the desire to keep improving! Kudos!

> yes, this is self-hosted. I can't check the version, but I think it was recently updated

Well, 3.0 comes out tomorrow (hopefully) so your administrators may want to upgrade once it does :).

> the "drafts" feature took me a year to discover. Sadly, messages were recomposed

Yes, we're planning to add an onboarding notice the first time a draft is saved to avoid this failure mode :).

> notification emails in non-html mode don't carry over the bold, not even in the form of asterisks, so it all blends in with multiple messages

Oh, interesting. Non-HTML emails are hard to do much good with; if you have specific ideas for what we could change to make that better, let us know: https://github.com/zulip/zulip/issues/new

- thanks for fixing the collapsing bug, I'll see how my opinion on the composing workflow changes

Happy to! We generally fix any easy bug as soon as it's reported as a general practice, since users can really tell how buggy a product is, so hopefully this will encourage you to report more :).

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