The UI is somewhat confusing; also, it seems designed to give a view of particular, selected streams and topics of interest, and doesn't always seem to keep up even with those -- but volume on my server is low enough that I want "all messages", and if there's UI which does that reliably... it's not signposted well enough for me to find it before my patience ran out.
Thanks for your response. I've brought this up for discussion on our community server and we will try to find ways to make our UI more intuitive.