> This is a more general and larger problem where society is constantly bending over backwards to cater to the 2% lowest performers.

As your parent said, it's not 2%, it's more like everyone. No one is perfect all the time.

More importantly, it's one thing when hiring, but are you seriously suggesting 2% of the population shouldn't be able to use Twitter or online banking or other online services? 140,000,000 people should effectively face social death because you can't be fucked to help them?

This is backwards, we should be sacrificing profits and convenience to be more inclusive.