As a developer, it frustrates the shit of out me because I can’t deploy fixes quickly or easily diagnose issues.
But yep, there are 3 people that have access to the production databases that hold account info and they aren’t developers, just managers with no clue what to do once they log in.
I also worked for a company that sold software to lawyers. We had a feature that would alert the client any time a member of our company accessed their data. I think we called the feature something like “fire call”, because if you tripped it without informing the client, you’d get a call informing you that you’d been fired.