It's a mild inconvenience, the customer is hardly the victim. I'm for regulation of bad corporate actors, but punishing for mediocre customer service is going too far.
It's a mild inconvenience, the customer is hardly the victim. I'm for regulation of bad corporate actors, but punishing for mediocre customer service is going too far.
When I bought a new NZXT AOI cooler Amazon sent me the original box with a fake seal sticker on it. The original contents were taken out and the box was filled with an old used Corsair cooler and some random electronics. Even the manual was replaced with one for a pull up bar.
Amazon could have known the sticker was fake because it was just a blank sticker without a logo and the box should be completely sealed in plastic when new.
If this is a "mild inconvenience" to the individual who has to deal with identifying that their product is not what they ordered and returning it, are you suggesting that Amazon--a company with a $1.4 TRILLION market cap--is somehow the real victim?