If your phone is an extension of your person, and you don't like how that extension works, then replace that extension with a different one. There are plenty of phones on the market.
You can certainly do that. But we are also allowed to wish/hope/verbalise/act to make the current thing better.
As for what "better" is? Ultimately that's decided by the courts but we can express wishes.
Not a problem I personally experience but one many people have reported. This may also be less of a problem with COVID, I'm not sure.