> Trying to diminish the seriousness of 300 deaths with mealy-mouth terms like "imperfect" is pure spin. If a plane, staffed by pilots allegedly trained on how to fly it, crashes from pilot error... TWICE, the system is broken. terribly broken.

Wait until you find out how many people die in car crashes every single day. It does not mean “the system is broken”. In the real world systems can be improved without throwing disruptive tantrums to make fundamental changes.

>Terrorists flew planes into the World Trade Center. The system was broken. We fixed some of it. We put on some secuity theatre too. But we didn't say, "It's impossible to fix everything, so the system is fine." We didn't shrug it off as "imperfect."

Excellent example of an extreme overreaction that caused immense destruction to the aviation industry because emotional politicians wanted to fix a “fundamentally broken system”. The correct approach would have been, “we’ve found a big flaw in security, we will now install flight deck door locks”. Instead, some dim politicians went with the “system is broken” approach and now we have nudity machines (or grope-downs if you don’t submit) at every major airport in the US.

You don’t drastically change a system on the discovery of a single flaw, no matter how big. You fix the flaw because it’s one known bad vs the giant pile of unknown flaws with fundamental redesigns.