Those are accurate and reasonable criticisms. I've gotten used to all that over time. I'm not a sophisticated cook by any means so my need for feedback is not boiling something over (setting of 6.5 or so does the job for mac and cheese after it's boiling). I am the family safety officer though. Love the fact that it's not a super hot surface and that I won't be running across the house after smelling gas - an actual event that could have made for a bad Thanksgiving. I'm also the cleanup guy. After three years and almost no scrubbing the surface still looks new.