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Not just racial discrimination, but also discrimination based on one's manner of speaking, confidence, or charisma. Some people don't have English as a first language, undersell their abilities, or aren't comfortable on camera; does that mean they should not get a gig for which they are otherwise qualified? These are exactly the qualities that a video judges.

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If I was using this service, I wouldn't be looking for film star charisma, but I would want good communication skills. If someone isn't a good communicator, I'd feel unhappy either hiring them for remote work, or doing remote work for them; there would be too many possibilities for misunderstanding.

There is often a big difference in competency level between written and verbal communication. If most project communication happens through email, how someone communicates on video isn't a good signal for how well they will communicate.

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