It's a meme, but not exactly true. Google has terrible customer support. And has great security. But the great security actually comes from actually very good policies, and have a fantastic "advanced protection" service for people who are targeted.
I was targeted extensively and purely from social engineering they managed to trick: A) Apple B) Amazon (AWS) C) Gandi
Into handing over my accounts. Companies that stood up fine and were targeted:
A) Google B) Namecheap C) Cloudflare D) Facebook