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They were probably just wearing them wrong

I know this is a tongue-in-cheek comment, but this really was my experience with the faulty, extra-space-inserting butterfly keyboard on my 2019 MackBook Air. The repair tech actually said maybe it is the way I type. I explained that I have a 2007 MacBook that still types flawlessly and my typing style hasn't changed. It took six trips to the Apple store to get my keyboard replaced under warranty.

And yeah, my 2007 MacBook still types flawlessly. It and the 2013 MBP I had for work a while ago really sold me on Apple's hardware. Disappointing.

Ahh yes the legendary support that is always touted as an advantage of Apple products.

All I have found with apple techs is they are better salesman at trying to gaslight you into thinking the problem is with you not their product.

Reminds me of that time when I went to an Apple store to have them check my failing MacBook Pro screen. After waiting an hour for some fat dude to come along with an iPad in which he apparently had some sort of store service app installed, he concluded that the price for getting the screen fixed was $800.

Went to an independent shop and had the problem fixed for $100.

Fuck Apple.

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