So weird - and a good lesson for business. Generally the customer that gives you the most hassle on front end and is the cheapest will demand the most and hassle you the most for the entire period.

This argument reminds me of someone who I once tried to work with, I said, I'll just charge you my costs instead of full rate (this is like a 3x difference in price). So many arguments around cost, so many demands on quick delivery. Meanwhile, the folks paying 3x kept on reasonably agreed program and took 1/10th the time.

Anyone else have this experience?

Rumor had it astra wasn't going to mark up a huge amount.