Obligatory “If I’d asked customers what they want, they would have told me a faster horse.”
People may not realize the value of this new feature because they have not even imagined it.
I guess it must be significantly cheaper at scale. But it's such a waste of time for everybody it's infuriating.
Or even
https://www.grainger.com/category/fasteners/screws/machine-s...
Specialty stores? I wouldn't want to do this at scale with Amazon.
Sure, but in the meantime, they do realize the value of the features they keep requesting.
The sad reality is: not many people are going to leave Spotify because they can't change their user name or filter explicit songs[0]; they're essentially captive. The company instead wants to focus on features that will attract new users. The service will remain as bad as it can possibly be without hemorrhaging users, because from the POV of a growth-oriented company, existing users are worthless and not worth paying attention to.
--
[0] - Though I'm pretty sure at least marking songs as explicit was a feature years ago, when I used Spotify. A regression?
And the part about "anticipating what's next" that reminds me of "What's expected of us" by Ted Chiang.
Even no emotion is fine. Music doesn’t need to exercise our brains all the time. Or even every time you listen to a particular song.
Edited for clarity
What the people wanted was to go from A to B faster. How they did was "via a horse". Logically "faster horse" is their solution (of which I'm certain there were varying qualities of horses, some of which you wouldn't want to trust your life with).
What Ford did was focus on a problem "transportation is slow" (and horses make a lot of manure).
The Model T
>prized for its low cost, durability, versatility, and ease of maintenance
This was 5 years after the first car (Model A) in 1903. Which was 7 years after the prototype in 1896.
From: https://community.spotify.com/t5/Ideas/ct-p/newideas
1. Add support for Apple Silicon (run on my computer)
2. Update the Spotify app icon for macOS Big Sur (fit the theme of computer/life)
3. Please bring back the Hide this Song Option and I dont like this song/ artist (listening to this puts me in a mood I don't like, don't play it)
- This is arguably the same thing as "detect emotional state": "wrong mood do not want". Ignoring that data signal suggests misaligned incentives/goals. While I'm certain many songs share common emotions between people, the degree to which we react to an individual song or genre varies. I'm not sure how they'd hope to accurately tune an emotional scale while also refusing to block songs/artists.
4. Emotes and user reactions - again: gather the data surrounding how a song makes you feel. The ability to gather and train on this data should be crucial, without it how could they capture users emotions? (I'm not saying it's impossible, it's just clear to me this is aligned with the patent)
5. Globe Learning - a suggestion to visualize music globally by artist home country/state/city
I wouldn't consider "inquisitive" or "learning" an emotion, but perhaps it's a higher order grouper "what state is the listener in". There's an emotional component to the process of learning and ignoring "confused", "curious" exploration of something foreign could lead to an better overall "fulfilled emotional state"
To rephrase your last sentence: People (including companies) may not realize the value of a new feature because it has been neither _implemented_ nor _measured_.