> "Google Chrome ads started appearing next to Firefox search terms. Gmail & [Google] Docs started to experience selective performance issues and bugs on Firefox. Demo sites would falsely block Firefox as 'incompatible'," he said.
> "All of this is stuff you're allowed to do to compete, of course. But we were still a search partner, so we'd say 'hey what gives?' And every time, they'd say, 'oops. That was accidental. We'll fix it in the next push in 2 weeks.'
> "Over and over. Oops. Another accident. We'll fix it soon. We want the same things. We're on the same team. There were dozens of oopses. Hundreds maybe?"
> "I'm all for 'don't attribute to malice what can be explained by incompetence' but I don't believe Google is that incompetent. I think they were running out the clock. We lost users during every oops.