We use WebEx as our VC of choice where I work. Turns out the only reason people used it was that there was no alternative when using the VC in the office.

When we switched to WFH people dropped WebEx immediately in favor of Google Meet. Now I hear that GMeet will be available in our physical office when we return. One lost customer for Cisco.

It's hard to explain the problem with WebEx other than GMeet (Or Zoom, or really any other platform) just works and feels better.