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My apologies, I edited my comment as you were typing I think. I added some more.

IMO your edit didn't help and you're not getting a lot of sympathy. The point wasn't that the employee is psychopathic as you say, but that management was incompetent by not ensuring a transfer of knowledge and validating before the employee left. You as the buinsess owner should plan for people to not be available and no one person can derail a $10M contract. This is also called the "bus factor".

https://en.wikipedia.org/wiki/Bus_factor

Also yelling at someone who is the only person who can solve your problem is not a good negotiating strategy, especially when it reminds them of why they left.

Walking away from a toxic situation is not "psychopathic." It's common sense and if we all did it more then the psychopaths who expect us to stick around through it all would finally learn how to treat other people with respect. It's a job, not a marriage.

> yelling at someone who is the only person who can solve your problem is not a good negotiating strategy

Sadly, I've seen this. Not first hand, but it happened to a friend and I have no reason to doubt his version of the story.

It certainly didn’t help at all! But that’s okay, there was a lot of discussion around it. I th

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