I know this is anecdotal but I’ve been closely following my friends who have been on the fence about getting vaccines in several states and the number one blocking issue they encounter is bad website design in signing up for the vaccine. I’ve had friends all ready to such up even though they’re not 100% on board who get bored after five minutes of not being able to sign up and just leave.

For example, at HEB, I signed up for a vaccine time and upon receiving my first dose, the second appointment was automatically assigned in exactly six weeks. Easy. My buddy who tried to sign up at Fred Meyers had to schedule both of his appointments at one. Although he had a time-slot for his first appointment, he couldn’t get a second appointment time-slot and gave up.

Almost invariably, it’s the West Coast pharmacies that have garbage sites. I really don’t understand why. Again, this is all anecdotal.