I try to isolate and minimize dependencies on Google due to their habit of abruptly banning entire accounts because one of their bots thinks it spotted something slightly odd on a single service that account is using. It's absolutely part of my risk-assessment at work, when selecting which services to use. Their fickle approach to services that aren't ads or search is just part of the problem.
> Surely Google treats their B2B products and B2C products differently, no?
Not differently enough, and I'm not directing enough of our services spending to Google to find out if that gets us over the line where they won't shit all over us without at least giving us a heads-up. Maybe it would be, maybe not, but why risk it when most of what they offer is far from unique and not much better-priced than alternatives, if at all.