That's fairly easy to deal with. Answer every question, argument, and pitch from the representative with "please cancel my subscription".
That's fairly easy to deal with. Answer every question, argument, and pitch from the representative with "please cancel my subscription".
That gets 'em through their script faster.
I have expressed in no unclear terms that I want to cancel my subscription and I don't want to answer any further non-essential questions about it. Any further questions that are not legally necessary to terminate our relationship will be considered usage of my professional consulting services at the rate of 10$/minute for which I will send you a bill after the call finishes. How may we proceed?
I'd love to know what would happen next.
That said you might have certain consumer protections you're not aware of. I had cell phone plan with Comviq here in Sweden that I wanted to cancel and they said on their website that I needed to call. Swedish law requires my being able to cancel in various ways (e.g. sending a letter, or sending an email, etc.) regardless of what they said in their initial contract. So I found an address and just sent them an email stating I wanted to cancel. In a day or two it was done. I presume they know they are legally required to do so and so they did what I said, but I'm also sure they happy to provide conflicting information making consumers unaware of their rights. I reported their website to our consumer protection authorities, but I never heard back.