Who says they saw reason? They may not have had any legal alternative. Or perhaps they just didn't want to deal with it right before going on vacation.
It's quite interesting how if you looked at this bureaucratic system from the perspective of a program or a website, you can't help but think of ways to solve the problem in the way any new start-up would; the system is outdated for today's world--and despite that no one dares tackle any of these issues as to not rock the boat or create a system without ample time off for some sweet vacations.