Is there ever bad fiber internet? If a place has fiber to the home, there is a pretty high probability that it is better than whatever garbage the coaxial cable company is peddling.
I have had fiber at two different houses and the first one was worse in that I could only reliably get 890 Mb down and 920 Mb up. The second house I get 950down/950up with the same provider and same hardware. There is variability but nowhere near as much as cable.
Ziply was awful. We got screwed by them when they bought the fiber network in our area, canceled our autopay, and then didn’t bill us for three months until we had racked up a bunch of late fees. My wife spent hours on the phone with them getting the issues sorted out. It was the worst customer service experience I’ve ever had with a broadband provider. I’ve had Charter, Qwest, and Comcast.
That’s a people problem. I assume the actual product worked fine though?