There are two steps in the signup process. Step 1 is for basic email and password. Step 2 is for the bare minimum information necessary to find your profiles at data brokers.

We found when people skipped step 2 and then logged in, they would get this error. We fixed the bug and have made step 2 required.

Here's more info: https://help.optery.com/en/article/why-does-optery-need-so-m...