And just how does one build a startup with all that such an effort normally entails while factoring in the need to make sure others aren't "left behind" as that startup pushes on toward a hoped-for success? This issue can't even be discussed in meaningful terms. We all, of course, share in the problems of society and we all do our bit in trying to help with such problems - and who can help but feel for those who are suffering. That is a given for most people. But what then? Do I operate my business so that it doesn't eliminate any competitor in hopes of saving that competitor's jobs for its employees? Do I refrain from introducing disruptive technologies because they might actually disrupt the lives of others? Do I ask my representatives to enact laws granting permanent subsidies to companies such as Border's, Blockbuster, Tower Records, and so many others so that they can continue in business offering products or services that people more and more don't want? Or how about passing an innovation tax to capture the all the profits of the successful tech companies so as to level the playing field? Or how about a law banning all disruptive technologies so that we can all enjoy a world that resembles the one we knew a few decades ago?
The point, I think, is that startups exist on their own terms in a free enterprise system. The goal of a business venture is to succeed in a marketplace, not to ensure that others aren't affected by one's activities. Nor is the goal of a venture to give away what it earns to salvage the prospects of others who are failing. Individuals can do that if they like, and that is an issue of private conscience on what one does with private wealth. But it is not meaningful, in my view, to tell entrepreneurs to run their ventures with the aim of solving social problems as opposed to that of succeeding in a marketplace. When you try to do that, you wind up mixing up the goals of private venturing with those of broader social institutions such as government or those of private charitable impulse. That is why even to pose the question first stated above is to expose this as flawed thinking about the legitimate business concerns of a tech company.
This piece is a variation on the lament expressed in the piece from a few days ago about how Silicon Valley founders and entrepreneurs are (in effect) shallow, self-absorbed types who can't think beyond the next trivial innovation in hopes of gaining a quick-kill exit even as they neglect a slew of problems that beset humanity and are crying out for solutions if only these narrow types just had a larger vision and greater sense of social responsibility (http://news.ycombinator.com/item?id=2760540 - of course, the piece had not put it in those exact terms but I hope I captured its flavor even as I used license in recasting its claims).
I hate to come across as narrow-minded but it really crosses a line to lecture the tech startup world about its moral responsibility as if "it" were a monolithic entity that had responsibilities beyond those that define what a given business venture is supposed to do. At best, this amounts to discussing the important issues in confused terms; at worst, it amounts to an author smugly claiming more refined sensibilities than the mere grubbers upon whom the author is passing a misdirected moral judgment.