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I would hope the founder of a company with a successful community would at least try to pass on the name and membership to community members or other entrepreneurs who would try to continue the community. I'm sure there are plenty of entrepreneurs and businesses who would have been happy to get nothing but the domain name and member list to try to start a new couchsurfing (though it appears that the service came back just fine on its own).

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CouchSurfing International Inc was registered as a non-profit and is now a charity.

Knowing a bit about it (having been a volunteer for the org) I think the crash was extremely badly handled. For better or worse, many people were relying on the service to find places to stay, connect with people in foreign cities, and so on. Leaving those people high and dry is bad karma. Likewise, users should be encouraged to make "backups" in the form of phone nos, email addresses, etc if the reliability of the site can't be guaranteed.

I think the problem is a classic one in technology. The geeks at the helm are over confident. Their self belief clouds their judgement with regards to backups, failure planning, and so on.

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