See, a company that is user orientated would be appalled by such resonance regardless of numbers and would try to alleviate concerns. Microsoft doesn't do any of that. Their escalating behavior cannot really be explained away.

Sure, maybe there is a happy island somewhere with enthusiastic users, but working in the industry, I doubt that very much. Also, many of their forums about their frameworks have developed into ghost towns. So if you now that happy isle, I would gladly like to see it.