In Washington State we have a system to track cannabis, the enforcement officers are supposed to be able to get reports from this system. The system is super buggy and also doesn't have meaningful reports. So there is a secondary system for officers to export to Excel documents. In one of the trainings they've been instructed to look for anomalies -- not real analisys, not even a pivot table. One thing they find is "negative quantities" -- but how can that be? (hint: it's bugs in the tracking software). Then enforcement shows up at the cannabis business to audit these negative numbers (or demand the business try to correct the data (which they cannot due to bugs)).

So, crappy software gets law enforcement officers to basically review data "anomalies" created by bugs by visiting a business. The second most expensive method for data sanatization I can imagine. It's a poor use of their time and disruptive to the business.

The system in WA is so buggy that the agency has opted to freeze the software rather than try to fix the issues. The future of government software is bleak -- so long as they keep using closed source packages from low-cost bidders.