Let's be generous and assume they outsource this -- which is a huge mistake. Your contracts are going to be an enormous pain, or if you use the paper from your customers you will be at a disadvantage.

Have a sharp general counsel _early_. If you want real (i.e. enterprise) customers you will get destroyed if you agree to their terms for SLAs and penalties.

I don't get this either, even with 50 you would have a someone with corporate law experience and 400 ?! What am I missing, is one of the top management people at the same time lawyer, or they are on case paid bases?

Perhaps even lawyers don't want to deal with that many buzzwords and contrived management positions?

Though the final scenario with hundreds of employees does feature a General Counsel as the final entry in the chart.