- They lie about specifications like battery life (and other things). I get about 1 hour on my ~5 hour battery life when web browsing.
- My laptop had a race condition at boot that would prevent boot 50% of the time. There was a workaround.
- Wifi had a range of maybe ten feet (not joking).
I am sure there new laptop is better however I do not really trust them after my interactions. Especially for something more novel like a linux phone.
On the other hand, Pine64 is very focused on their hardware stack. All their products are running a very similar hardware unlike Purism. They are moving way more product then Purism and are better liked. Hence they have a stronger community. They are also much cheaper phone-wise for a similar feature set. And you can actually buy and receive the phone.
In terms of alternatives I think System76 is pretty good desktop wise right now. Laptop are alright. Waiting for their upcoming in-house laptop.