Not that it really makes it any better, but the engineering/tech side is almost completely divorced from the sales side when it comes to work life balance and culture. Most of the complaints I see across the internet come from folks who worked in the sales centers which, even internally, I've heard was a pretty awful environment if you weren't in the top 10%. New agents in particular were burned through quickly as they really only had the worst shifts to pick from, so climbing the ladder was a long and arduous journey.

I worked there for a couple of years and it was honestly a great experience. I'm sure they've "grown up" some more at this point, but at the time it was all the fun, freedom, and flexibility of working at a startup with the security of a company that was essentially too big to fail.

I would echo that the sentiment is mostly for sales roles. With the sheer volume of employee history and churn represented by the sales roles ( phone agents, mostly ) it far outweighs the rest.

To their credit, RV is really an opportunity company. They'll give anyone who can smile on the phone a shot at learning sales. Some folks are awesome at it and could out-earn some early tier tech roles in their compensation for closing sales. And the "creepy" profiling work that was done on lead gen would basically fit shopping style to an agent who had been shown to be able to close similar shopping patterns. I worked on the tech side and wasn't enamored by the revenue streams, but if someone was shopping for an 'x' RV sure made it easier to buy it. That was their thing. They didn't do outbound calling unless you called in and asked to talk another time.

The tech side was very exciting. I met very skilled folks from all sorts of disciplines and people pretty much worked shoulder to shoulder, which I've grown to appreciate a lot since working elsewhere.

The sentiment on reddit for everything is visceral. Very bitter place.

Oof. Makes me glad my interviews with them didn't go very far.