What do you expect customers to do? Accept a $3000 defective product from a manufacturer screw up?

Probably not throw away, but replace if customer that sees the defect reports it.

Thats what a decent company would do.

I expect them to either fix it, or replace it and re-sell it as refurbished. If most customers won't notice the defect, it should re-sell easily.

Yeah, selling a defective product is a scam. The least what can be done is product replacement, the most is jail time for execs if they deliberately set up this policy.

Well if I notice it, I'm not paying $3k for it, I'll tell you that. If most customers wouldn't notice, they should have no problem "refurbishing" it, should they?

I expect them to repair damaged product at no cost to me.

Ah, found the Samsung Customer Relations HN account.

No they should sell it as Open Box, or some other reduction in price at $1,500 or less...

That is how defects like this normally work, if I buy a $$$$ monitor, you better bet I expect not to have dead pixels, if I do I want them to replace it.

Then they sell it has Open Box or B Grade Referb to a customer that is fine with a few dead pixels in order to get a deal on the unit...