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Hi T, What you're doing sounds similar to Skweal, which allows customers to reach management privately rather than complaining publicly, though not anonymously -- see http://skweal.com/ With complainator, I'd like to know how you inform the business of the complaint so they can fix it?

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Ok. I looked at skweal.com. It's one of the use cases that I considered.

The problem is that businesses have to activate account with Skweal upfront. I am talking more about complaining to teacher of your son, to your coworker who makes annoying noises, to the post office about postman etc.

Wasn't aware of skweal.com. I will check it out.

You have to know business' email. I plan to allow also sending physical mail when you know the address. That would be service where I would probably charge for. Some of the businesses can't even be reachable via email anymore.

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