The vast majority of people who use AirBnb benefit from it.
The vast majority of people who use AirBnb benefit from it.
More importantly, though, the scope of the risk of airbnb is enormous and past performance is not a reliable indicator of future success. As these two examples of bad experiences have shown, the system can be gamed. As a larger and larger number of bad guys learn that this system can be gamed (and how) -- exploits as a percentage of use and percentage of value received (insofar as you can quantify that) will, it seems to me, almost certainly grow.
The only people who benefit are the guests, as any host who isn't using AirBnB to fill a rental property they already owned is taking on an incredible amount of personal liability for a relatively trivial sum of money (compared to the uninsured costs if something goes wrong).
They were also fatally flawed products.