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Gawd, Six Sigma was an ever-present factor in all our work when I was at IBM in the late 80's to early 90's. I have complete respect for Deming, but when anything becomes "religion" it gets damaged or mis-used a lot, as you say.

In our software group, we were constantly battling with management that wanted to start to look at software development as a factory-like process, and to apply factory QA processes.

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Cargo culting one’s way to attempt obtaining results seems like the default approach of leadership unable to really adapt the proper lessons from other organizations and apply them to their own. If I as a person look up to a world class bodybuilder as a scrawny weakling, the solution to achieve that goal isn’t to just eat like a bodybuilder but to train like one and that usually means dropping other activities like playing a bunch of video games (not that it’s mutually exclusive - see Henry Cavill). But we as humans do the same thing all the time (how many people think of rich people in terms of consumption or some sets of personalities from popular media rather than to look at the data fully). However, there is a lot to learn and enjoy in the process, and companies that do well learn to have clear goals and processes that seem genuine and that employees can connect with. When people stop feeling this connection, they simply stop doing the habits at the individual (not working out, relapsing, etc) or disengage in organizations (burn out, disillusionment, etc)

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