It's not just forums, recently I looked around for information on an incremental game only to be told that there is no wiki or anything like that but to "join the discord".
WHY?! would I ever use a chat software to look up static information on a game? I know that information may or may change between releases but the release isn't daily or even close to that, so using a platform where I might have to read through or at least skim over hundreds of messages in conversation/support channels to find the right crumb of information is just insane to me. Also having to get an account and/or installing additional software for serving information which could just as well have been done with a fandom/wikia page and no unnecessary barriers is just utterly stupid.