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Comment by ceejayoz | Hacker News Reader

Even better, when I had to cancel my NYT subscription, it said there weren't enough cancellation reps to connect me; "try again later".

I went in via the normal support chat, said I wanted to cancel, and was immediately redirected to one. It was an outright lie.

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Yep - and these are the SAME places posting LONG articles about how terrible Apple's store policies are. Uh, folks spend a lot on the apple store for a reason.

The problem is how Apple both profits from the app store and sets rules on the app store. It’s incentivized to create rules that make it money without helping users. Apple needs to either stop making money from the app store or to create a separate body that can set rules without being incentivized by profit.

Laws are good, but the lawmakers shouldn’t profit from them.

Walmart profits from their store and sets the rules from their store. The incentive is to make the store a place people want to spend money. This is the same as almost any other store isn't it?

You do that by making it safe and comfortable for users (or in androids case maybe by doing deals with phone companies to pre-load their apps and make money off users there ).

Apple is only partly successful, they have 15% market share in phones or so. But one area they've been good at is trust - users on an iphone probably spend a lot more (it's also harder to pirate, so what developers give up in profits they make back in lack of pirating).

Except, as a seller, I have multiple avenues to deliver my product to customers other than Walmart. On top of that, Walmart charges a fee per sale [1], and doesn't get to double dip into additional services rendered on top of that product. As soon as the sale is done through Walmart, they're cut out of the picture. Could you imagine Walmart demanding a 30% cut of profits if I sell a video game with in-game purchases--just because they performed the task of stocking it on the shelf?

[1] https://deliverr.com/blog/costs-of-selling-on-walmart-vs-ama...

Your boy at darkpatterns.org would love that gem. I don't know if you can give it a more succinct name other than, you know, lying.

Is apple somehow weird with canceling subscriptions on the iPhone?

I can just go into the Google Play store and terminate the subscription for the NYTimes on Android in one click.

Apple makes it easy. I was subscribed directly with the NYT on their site, not the iOS app.

Just dispute the next charge with your card company.

Well, you tried later. Technically.

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